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NewOrderOnline Shop Policies


Shipping

Orders are shipped out within a week of order unless items are on backorder. Items on backorder are shipped out within three weeks of date of order. For domestic orders, please allow for up to four weeks for receipt of your order. For international orders, please allow for up to five weeks for receipt of your order. If your item is on backorder, the shop manager will notify you.


Refunds

Refunds may be requested prior to shipment of your order. No refunds are given after an item has been shipped out unless item has been lost in the mail.


Exchanges

If an order has already been shipped out to you, an exchange may be requested. Please ship your unworn item back to the shop, and write your exchange request on your original invoice. The cost of shipping the item back to the shop is at the expense of the customer. The shop will cover the cost of shipping for the replacement item.

If the item you request for exchange is in stock, it will be shipped out that week. However, if it is on backorder, please allow for adequate shipping time of your order, as stated in the shipping section.

Please request any sizing information prior to placing your order. This will avoid any unnecessary exchanges and delays in receiving the correct item. Note: we do not accept returns on washed or worn shirts


Last updated on 2006-02-16 12:52:00 PM - 12:52:00 PM
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